Privacy Policy

Resonance Coherent Holdings LLC Effective Date: April 2026

This Privacy Policy describes how Resonance Coherent Holdings LLC ("Resonance," "we," "us," or "our") collects, uses, stores, and protects information when you use resonancecoherentsystems.com and associated services (the "Platform").

1. Information We Collect

Information You Provide

• Account information: Name, email address, and password when you create an account.
• Payment information: Billing details processed through Stripe. Resonance does not store full payment card numbers. Stripe's privacy policy governs payment data handling.
• Communications: Any messages you send to us via the contact form or email.

Information Collected Automatically

• Usage data: Pages visited, features accessed, time spent on Platform, access tier, session activity.
• Technical data: IP address, browser type, operating system, device type, referral URL.
• Session data: Authentication state maintained via signed session cookies (see Section 4 - Cookies).

Information We Do Not Collect

We do not collect sensitive personal attributes such as health data, precise geolocation, biometric data, or government identification numbers.

2. How We Use Your Information

We use collected information to:

• Create and maintain your account
• Provide access to Platform features appropriate to your tier
• Process billing and manage subscriptions via Stripe
• Send transactional communications (account confirmation, billing receipts, service notices)
• Monitor Platform performance, diagnose technical issues, and improve reliability
• Enforce our Terms of Service and Acceptable Use Policy
• Comply with applicable legal obligations

We do not sell your personal information. We do not use your information to serve third-party advertising.

3. How We Share Your Information

We share information only in the following circumstances:

Service Providers. We share information with third-party vendors who assist in operating the Platform, including Stripe (payment processing) and cloud infrastructure providers (hosting, database). These vendors are contractually obligated to handle your data only as directed by us and in accordance with applicable privacy law.

Legal Requirements. We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Resonance, our users, or the public.

Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance of any such transfer that materially affects how your data is handled.

We do not share your personal information with third parties for their independent marketing or advertising purposes.

4. Cookies and Session Data

What We Use

The Platform uses signed session cookies to maintain your authenticated state after login. These are functional, first-party cookies necessary for the Platform to operate correctly.

What We Do Not Use

We do not use third-party advertising cookies, tracking pixels, or behavioral profiling tools. We do not use cookies to track your activity outside of resonancecoherentsystems.com.

Cookie Types

Your Choices

You may configure your browser to block or delete cookies. Note that blocking session cookies will prevent you from logging in to the Platform.

5. Data Retention

We retain your account information for as long as your account remains active. If you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by applicable law or legitimate business interest (such as records of completed transactions).

Usage and technical log data is retained for up to 12 months for Platform improvement and security purposes.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), signed and secured session tokens, and access-controlled cloud infrastructure. No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data using reasonable administrative, technical, and physical safeguards.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal and contractual retention obligations)
• Opt out of certain data processing activities
• Receive a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

California Residents. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising your rights.

EEA / UK Residents. If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR. Our lawful basis for processing your data is typically contract performance (providing the service you requested) or legitimate interests (Platform security and improvement). You have the right to lodge a complaint with your local supervisory authority.

8. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, contact us at [email protected] and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date and, for material changes, notify registered users via email. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.

10. Contact

Questions about this Privacy Policy or your data? Contact us at [email protected] or via the Contact page at /contact.